Site & Operations Manager (Dutch-speaking)

WEngage is a market leader in contact center services.

With more than 30 years of experience, we offer an excellent range of customer contact solutions. This is achieved through an ideal combination of human persuasion and technological innovation. In this way, WEngage is able to support its clients in realizing the right customer expectations and also elevate the customer experience to a higher level. More information about our company at: www.wengage.eu

Daily management of site activities and acting as a local and global point of contact.

Implementation of WEngage standards and policies across various domains.

Management of local staff, HR processes, and compliance with local legislation.

Budget management, identification of cost savings, and driving business opportunities.

Management of the entire establishment. This includes all components such as ICT, Facilities, Compliance, Legal, and Finance.

Coordination of technical and operational needs and promoting an efficient workplace.

Leading local communication, fostering collaboration, and ensuring quality standards.

Reporting and analysis of operational performance and achieving project objectives.

Proven experience in operational management or a similar role.

Excellent organizational and leadership skills.

Strong communication and collaboration skills.

Knowledge of local regulations, HR processes, and financial management.

Ability to think strategically and act proactively.

Fluent in the local language, Dutch and English.

We expect a lot from you, but fortunately, you’ll receive a lot in return: not just a job, but a super cool job within a close-knit and collegial team!

A key position within a leading and dynamic company.

The opportunity to directly impact the efficiency and growth of the Ankara branch.

Space for personal and professional development.

An experienced HR team in Belgium is ready to support you and address any questions you may have.

Together we will make your start a success! The entire WEngage team is ready to welcome you with open arms. We make sure you are guided by experienced colleagues who can show you the ropes in our company. They will introduce you to the programmes, working methods and procedures that are important for your position, and will introduce you to the other teams within WEngage. During your start-up period, they will assist you in word and deed, but you can also count on them afterwards.